Current build
Escalation Manager
Turn escalations into an accountable operating queue with ownership, status, source context, history and follow-through.
Escalation queueUpdated now
Open23
Due today6
Owned91%
Operator-built software for Microsoft Power Platform
Make complex work feel simple.
FlowScript builds operational software and custom Power Platform systems for teams running real work across Microsoft 365, Power Apps, Power Automate, Teams and connected business systems.
Products when the pattern repeats. Custom systems when the operation is unique.
Operations queue
● LIVE
Open work84↓ 12% today
Owned91%On plan
At risk7Needs action
Work itemOwnerStatus
Priority exceptionAMAt risk
Escalation follow-upJROwned
Source reviewTCNew
Supervisor decision—Due soon
Customer handoffLKReady
Built aroundPower AppsPower AutomateMicrosoft 365TeamsSharePointDataverseConnected systems
85K+high-volume manual record touches automatedselected founder-built automation projects
1.4K+estimated manual hours eliminateddocumented workload impact across selected projects
Productionsystems built for high-volume, regulated operationsnot demo-only automation
Microsoft-firstapps, workflows and operating layers on the stack teams already usewith connected business systems when needed
FlowScript Products
Reusable software for problems that keep showing up.
The product side of FlowScript turns repeatable operational patterns into deployable Power Platform software—without losing the configurability real organizations need.
In development
Command Center
A configurable operations layer for coordinating workload, people, assignments, schedules and exceptions from one shared view.
Today at a glanceOperations
Coverage96%
Open work84
At risk7
The FlowScript model
From operational mess to operating system.
The goal is not to automate one click. It is to understand the operation well enough to remove unnecessary work, encode the right decisions and give people a system they can actually run.
01 · INPUTS
Messy reality
Email, spreadsheets, queues, CRM records, Teams messages and tribal knowledge.
02 · LOGIC
Operational rules
Priorities, ownership, exceptions, handoffs, SLAs, staffing and business decisions.
03 · SYSTEM
Power Platform layer
Apps, automations, integrations and configuration built around how the work should run.
04 · OUTCOME
Clear execution
One operating view, less manual effort, cleaner accountability and better decisions.
FlowScript Studio
When your operation is too specific for off-the-shelf software.
Custom Power Platform work for organizations that need a durable operational system—not another isolated flow.
Operational apps
Role-aware Power Apps for queues, assignments, scheduling, work management, supervisors and frontline execution.
Power Apps · SharePoint · Dataverse · Microsoft 365Workflow automation
Automations that remove repetitive work, coordinate handoffs, send the right message and keep systems in sync.
Power Automate · Teams · Outlook · APIs · CRMAutomation rescue & scale
Take slow apps, brittle flows and prototype systems and turn them into something maintainable, supportable and usable.
Performance · reliability · architecture · cleanupProductization & deployment
Structure solutions, configuration and deployment so a good internal build can become repeatable software.
Solutions · environments · ALM · packagingExperience behind FlowScript
Built in operations where the work had to actually run.
Representative, anonymized examples from systems and automations built by FlowScript's founder in operational roles. No fabricated clients. No vanity case studies.
High-volume automation
85K+
Manual record touches automated across selected data, workflow and operational automation projects—with more than 1,400 estimated hours of repetitive effort removed.
Approximate documented workload impact across selected founder-built projects; figures are presented in aggregate and do not identify a client or employer.
Converted staffing, assignments, scheduling and operational exceptions into a role-based supervisor experience designed for fast daily use.
Power Apps · Power Automate · operational designAutomated individualized team communications and leadership summaries so the right person sees the right action without digging through reports.
Power Automate · Teams · reporting logicOperator first
Built by someone who had to run the work.
FlowScript was founded by Paul Cyca, a pharmacist by training whose work moved from complex healthcare operations into automation, application design and operational systems. The bias is simple: understand the work first, then build the technology around it.
OperationsQueues · workload · staffing
AutomationRules · handoffs · scale
SoftwareApps · architecture · deployment
Build with FlowScript
Have an operation that shouldn't still work this way?
Bring the ugly process. FlowScript can help turn it into a clear, maintainable Power Platform system—or tell you when it should become a product instead.